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ASTRUM AVIA SERVICE COMPANY PROVIDES TECHNICAL SUPPORT FOR ITS PRODUCTS THROUGHOUT ITS LIFE CYCLE IN THE WARRANTY AND POST-WARRANTY PERIODS. 

 

Implementation of a warranty

 

ASTRUM AVIA SERVICE  provides a standard one-year warranty on all works performed under the "Guarantee" section in the contract.

 

Producer provides a guarantee  on the components, spare parts, and assemblies that are part of the delivered product, if warranty period is one or more year. Otherwise ASTRUM AVIA SERVICE Company provides the standart guarantee if producer does not provide a guarantee or it is less than a year.

 

On component parts, spare parts, components and assemblies sold by the company ASTRUM AVIA SERVICE separately as the finished product, provides the guarantee of the manufacturer/supplier of components of the product or  spare parts.

 

 

 

Technical support in post-warranty period

 

ASTRUM AVIA SERVICE policy allows our company to provide customers with technical support for products sold and after the warranty period for the product life cycle.

 

 To solve the technical issues related to our products or services, shall make a written application for any of the electronic mailboxes of our company.

 

Some technical issues we can address by phone or e-mail for free. The solution of complex technical issues, including the restoration of serviceability and product performance, requires the conclusion of an appropriate agreement with the company "Astrum Avia Service".

 

 On request, the subject of the contract can be continued technical support for the entire post-warranty period of our product life cycle, or one-time elimination of the problem.

 

  

In any case, our customer can be completely confident that all the technical problems of any level of complexity will be solved by the specialists of  ASTRUM AVIA SERVICE  in the shortest possible time and with proper quality.

 

 

 

The information on this website is not a public offer and is for informational purposes only.

For more information on the prices of products or services, please contact our managers.  

Your personal information is confidential and will only be used to send you commercial offers.